Stop chasing utility responses.
Dig Window reads your One Call confirmations and utility responses — emails, PDFs, KMZs — and keeps the locate tracker current on its own. When the last response arrives, the package assembles itself. Your crews see every dig zone on a live map, colour-coded by status.
| Ticket | Members | Expires | Status |
|---|---|---|---|
| 2026 210 4418 | 7 of 7 responded | 41 days | Valid |
| 2026 198 0327 | 5 of 5 responded | 4 days | Expiring |
| 2026 233 1052 | 4 of 7 responded | — | Waiting |
| 2026 171 2290 | 6 of 6 responded | −2 days | Expired |
The tracker fills itself in.
No re-keying, no inbox archaeology. Responses arrive; the record updates; the package builds.
Responses land by email
Your One Call confirmations and utility responses forward to a dedicated Dig Window address. Emails, PDF attachments, images, KMZs, HTML — all of it is read automatically.
Extracted, or reviewed by a person
Each response is matched to its ticket and member, and the expiry engine recalculates. Anything under confidence goes to a person, never to a guess.
Package assembled, map updated
When the last member responds, the complete locate package assembles and delivers the way you want it — email, SharePoint, or folder. The field map updates in the same minute.
The crew sees the job, not a spreadsheet.
A live map on any phone: your position, every dig zone colour-coded by status, and the full locate package one tap away. If a zone isn't green, the crew knows before the bucket does.
One colour system, learned once.
The same six words mean the same thing on the tracker, the field map, and the printed package. A colour never means two things, and a colour never appears without its word.
Not a US platform's afterthought.
Dig Window is built on Ontario's rules — the 60-day validity floor, relocate timing, locate sharing documentation, and the continuation provisions arriving November 1, 2026. When Ontario One Call becomes the Ontario Dig Authority this October, both email domains are already handled.
of Ontario locate requests are delivered late.
completed within the legislated five-business-day window.
per week reported saved on locate admin by contractors who automate it.
Piloting now with Ontario contractors.
We are onboarding a small number of pilot customers — hydro, gas, water and sewer, FTTH, anchors. If your coordinators spend their week chasing responses, write to us. A person answers.